Last updated: 2020-05-01
Storadera collects certain information about you in the course of providing our products. We call this your personal information.
When you use our services, you upload your files to store with our services. We name this content your files. When you upload your files you can attach meta data to files. We consider this data also part of files.
When signing up to use Storadera’s service we may ask you to provide personal information to Storadera. For example, when you create a Storadera account, we will ask you for your email address and a password. If you choose to sign up for paid services, we will ask you for billing information. At times we may ask for other information such as but not limited to: your name or the name of your company.
During your interaction with Storadera, you may choose to provide us with personal information when you email us, chat with us, answer a survey, comment on our blog, or communicate with us through social media services like LinkedIn or Facebook.
If you refer a friend to Storadera, we will ask you for their email address. Storadera will then contact your referred friend to determine whether your friend consents to us contacting them.
We may collect additional information about you from third parties primarily to assist us in understanding how we can maintain and improve the services we offer to better serve you. The type of information we collect from third party tools that we use may include: user’s clicks to test different versions of our website; recordings of where people move their mouse on key web pages; page visits which in turn allows Storadera to decide if it needs to update certain pages; surveys, which users can voluntarily complete, and a user’s IP address.
We will not rent, trade or share your address or e-mail address with any other company for their marketing purposes without your consent. We may use the information we collect through our products for a number of reasons, including to:
Sometimes, Storadera needs to communicate with you via email. There are two types of email you may receive:
These are service related emails such as confirmation of password change, expiration of credit card, or a reply to a support issue. You cannot opt out of receiving these messages as they are part of the service which Storadera provides to you. To stop these messages you need to cancel your account.
These will be about Storadera company or service news, tips and tricks, service promotions and other types of material. You will have option to choose what kind of marketing emails you would like to receive and you can opt out from any e-mail via Unsubscribe link.
We may share and disclose your personally identifiable information only in the limited cases described below:
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Notice unless a longer retention period is required. Reasons we might retain some data for longer periods of time include: Security, fraud and abuse prevention; Financial record-keeping; Complying with legal or regulatory requirements; Ensuring the continuity of our services; and Direct communications with Storadera.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
When you enter personal information such as a credit card number on our website, we encrypt and transfer that information using secure socket layer technology (SSL). For purchases made online with credit cards, we receive your credit card number in encrypted form, and transfer it to our credit card processor, for processing. Our employees do not have access to this information. We do not store PIN data or security codes.
We do use appropriate technical and organizational security measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration and destruction, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
If you have any questions, concerns or feedback please contact us at email@example.com